If you are searching for the best acne scar treatment, the honest answer is that it depends on which scars you have. A narrow pit, a flat-bottomed dent and a soft wave all look like “acne scars” in the mirror. Under the skin they are three different problems, and each one responds to a different tool.
This guide shows you how to tell the scar types apart, which treatment fits each one, what trials on Asian skin found, and why darkening risk shapes the choice in Malaysia.
It comes from BeauLife Clinic, an MOH-registered aesthetic clinic (KKLIU 1970/2019) operating since 2017, with LCP-certified doctors at five Klang Valley branches: Bukit Jalil, Cheras, Puchong, Subang Jaya and Ampang.
Dents that show most under side lighting?
Potenza RF microneedling is the device BeauLife doctors use most for boxcar and mixed acne scars. See how Potenza treats acne scars →
Before the detail, two dermatologists from Doctorly explain how acne scars form and the main ways doctors treat them.
HOW TO TREAT ACNE SCARS | DOCTORLY
1. What are the types of acne scars?
Quick Answer: Acne scars are either sunken (atrophic) or raised. Malaysia’s MOH clinical practice guideline on acne splits sunken scars into three types: icepick scars under 2 mm wide that taper deep, boxcar scars 1.5 to 4 mm wide with sharp edges, and rolling scars 4 to 5 mm wide with soft, sloping borders. Raised scars are hypertrophic or keloid.
| Scar type | Width | Shape and depth | How it looks in the mirror |
|---|---|---|---|
| Sunken (atrophic) scars | |||
| Icepick | < 2 mm | Narrow opening that tapers down into the deep dermis | A small, deep hole, like a large open pore |
| Boxcar | 1.5 to 4 mm | Round or oval with sharp vertical edges; shallow (0.1 to 0.5 mm) or deep (0.5 mm or more) | A crater with a flat floor, like a chickenpox mark |
| Rolling | 4 to 5 mm | Sloped, shallow borders; normal skin pulled down by bands underneath | A wavy, uneven surface that shows in side light |
| Raised scars | |||
| Hypertrophic or keloid | Varies | Extra scar tissue above the skin; keloids spread beyond the original spot | Firm, raised bumps, common on the jaw, chest and back |
Source: Ministry of Health Malaysia, Management of Acne Vulgaris (Second Edition), section 11 and Table 8 (adapted from Boen and Jacob 2019); the “how it looks” column is a plain-language description by BeauLife Clinic, November 2026. Licence.
- Scars are common after acne. A survey cited in the same MOH guideline found scars in 73% of acne patients, with 55% of them on the face.
- The type sets the tool. The 2001 icepick, rolling and boxcar classification was built so doctors could pick a treatment per scar instead of one treatment for all.
- Most people have more than one type. Cheeks often show boxcar and rolling scars together, with a few icepick scars mixed in.
2. How can you tell which acne scar type you have?
Quick Answer: Look at your skin in side light, then stretch it gently. Rolling scars soften when stretched; icepick and boxcar scars do not. Narrow, deep holes are icepick, sharp-edged craters are boxcar, and flat red or brown marks are not scars at all. A doctor confirms the mix before choosing a treatment.
Five checks you can do at home before a consultation:
- Use side light. Stand by a window or hold your phone torch at the side of your face. Dents cast shadows that front light hides.
- Stretch the skin gently. Rolling scars soften or flatten when you stretch the skin. Icepick and boxcar scars keep their shape.
- Look at the edges. Sharp, straight walls point to boxcar scars. A tiny, deep opening points to icepick scars. Sloping edges point to rolling scars.
- Separate marks from scars. A flat red, purple or brown mark is not a scar; it is discolouration that usually fades.
- Note any raised bumps. Firm bumps above the skin are raised scars and need a different plan, so point them out at your consultation.
The American Academy of Dermatology notes that a flat dark spot after acne is usually discolouration, not a scar. Those marks follow a different plan, covered in our guide to laser treatment for dark spots. Lingering red marks are closer to redness care, explained in our guide to facials for redness and rosacea.
3. Which acne scar treatment suits each scar type?
Quick Answer: Icepick scars respond mainly to treatments that reach the bottom of the pit, such as TCA CROSS or punch techniques. Boxcar scars respond to RF microneedling and fractional laser. Rolling scars need subcision or collagen-building injectables. Raised scars are flattened with steroid injections. Reviews such as Boen and Jacob 2019 stress that combinations are common.
| Treatment | Icepick | Boxcar (shallow) | Boxcar (deep) | Rolling | Raised |
|---|---|---|---|---|---|
| On the BeauLife treatment list | |||||
| Potenza RF microneedling | Can help | Main option | Can help | Can help | Not used |
| Sylfirm X RF microneedling also red marks | Little effect | Can help | Little effect | Can help | Not used |
| Discovery PICO, fractional handpiece | Little effect | Main option | Can help | Can help | Not used |
| Juvelook collagen booster | Little effect | Can help | Little effect | Main option | Not used |
| Rejuran (scar version) supports repair | Little effect | Can help | Little effect | Can help | Not used |
| Not on the BeauLife list (a dermatologist can advise) | |||||
| TCA CROSS (strong acid into the pit) | Main option | Can help | Main option | Little effect | Not used |
| Punch excision or elevation | Main option | Little effect | Main option | Little effect | Not used |
| Subcision (releasing bands under the skin) | Little effect | Little effect | Can help | Main option | Not used |
| Fractional CO2 laser | Can help | Main option | Main option | Can help | Not used |
| Steroid injection | Not used | Not used | Not used | Not used | Main option |
Source: compiled by BeauLife Clinic, November 2026, from Jacob 2001, Boen and Jacob 2019, Ghazzawi and Hamadah 2021 and Min 2015, plus the treatment pages on this site. A general guide only: the doctor sets the plan for your skin. Licence.
- Icepick scars are the hardest. A systematic review of fractional laser found that adding a surgical step gave the strongest results for icepick scars.
- RF microneedling reaches more than one type. In a Korean trial of 20 patients, fractional microneedling RF worked better than plain bipolar RF, especially on icepick and boxcar scars.
- Injectables lift from below. Collagen boosters lift soft, rolling dips more than sharp-edged ones.
4. Is pico laser or fractional laser better for acne scars?
Quick Answer: In two split-face trials on Asian patients, fractional pico laser improved acne scars about as much as stronger fractional lasers. One Chinese trial found scar scores fell 39.1% with pico versus 43.7% with erbium laser after four sessions; another found both sides improved about 15.6% after three sessions.
| Laser and trial | Sessions | Fall in scar score (bar, scale 0 to 50%) |
|---|---|---|
| Dai 2023, 31 patients | ||
| 1064 nm pico, micro-lens array less pain, shorter crusting, less darkening | 4 | 39.1% |
| 2940 nm ablative erbium laser slightly higher patient satisfaction | 4 | 43.7% |
| Jia 2026, 35 patients | ||
| 1064 nm pico, micro-lens array higher doctor rating, less redness | 3 | 15.6% (102.9 to 86.9) |
| 1927 nm thulium fractional laser more crusting and redness | 3 | 15.6% (101.4 to 85.6) |
Source: Dai et al. 2023, Frontiers in Medicine and Jia et al. 2026, Lasers in Surgery and Medicine, randomised split-face trials in Chinese patients with mild to moderate atrophic acne scars; percentages calculated by BeauLife Clinic, November 2026, from the published ECCA scores. Results vary by person and are not a promise of outcome. Licence.
- Similar results, gentler recovery. Neither trial found a meaningful gap in scar improvement; the pico sides healed faster.
- Sessions add up. The four-session trial saw a larger score drop than the three-session one, though the patients differed. Our guide on how many sessions acne scar removal takes covers planning.
- Mild to moderate scars only. Both trials left out severe scarring, so deep icepick scars may need more than laser alone.
5. Why does skin darkening change the choice in Malaysia?
Quick Answer: Stronger lasers tend to give more scar improvement but darken Asian skin more often. A 2026 meta-analysis of 8 trials found fractional CO2 laser improved scars slightly more than RF microneedling, but carried 4.44 times the risk of post-inflammatory darkening, more pain and about 1.7 extra days of redness.
| Outcome | Result | Favours |
|---|---|---|
| Argobi 2026 meta-analysis: 8 trials, 249 patients | ||
| Scar improvement | CO2 ahead by 0.31 points on the trials’ scales | Fractional CO2 |
| Patient satisfaction | CO2 ahead by 0.32 points | Fractional CO2 |
| Pain | CO2 scored 2.14 points higher on pain scores | RF microneedling |
| Darkening after treatment (PIH) | Risk 4.44 times higher with CO2 | RF microneedling |
| Redness | Lasted about 1.72 days longer with CO2 | RF microneedling |
| Wang 2023 network meta-analysis: 11 studies, 405 patients | ||
| Lowest darkening risk | Microneedle RF ranked first of six devices | RF microneedling |
| Highest darkening risk | Fractional CO2 ranked last of six | RF microneedling |
Source: the peer-reviewed meta-analyses linked above, compiled by BeauLife Clinic, November 2026. Trials differ in devices, settings and skin types. BeauLife does not list CO2 laser among its treatments. Licence.
Many Malaysians have skin that darkens easily after heat or injury. A dark patch after laser usually fades, but it can take months and hide the scar improvement you paid for. That is why devices like Potenza and Sylfirm X, which deliver heat under an intact surface, are common first choices here. Our guide to CO2 laser for scars covers when the stronger option may still make sense.
Not sure which of your scars are boxcar, rolling or icepick?
A BeauLife doctor maps the scar mix first, then suggests a device, booster or both, with the price before anything starts. Read about Potenza sessions and pricing →
6. Do combination treatments work better for acne scars?
Quick Answer: Usually, yes, so most people searching for the best acne scar treatment end up with a combination. A 2026 network meta-analysis of 56 randomised trials and 1,488 patients found that combination therapies generally beat single treatments for moderate to severe atrophic acne scars. In practice, that means pairing a device that remodels the surface with a method that lifts or repairs the deeper layer.
The 2026 review found the most consistent gains when a resurfacing device was paired with release or a regenerative add-on. A plan at BeauLife might pair:
- A device for texture. Potenza or Discovery PICO with the fractional handpiece for boxcar and shallow scars.
- A collagen booster for soft dips. Juvelook for rolling scars, or Linerase collagen for thin skin.
- A repair booster. Rejuran to support healing between device sessions.
- A recovery step. ASCE Exosome applied after a device session to calm redness.
The order matters: active acne must be settled first, because new breakouts make new scars. Combining also raises the total cost, which our guide to acne scar treatment prices in Malaysia sets out plan by plan.
7. How are raised acne scars treated?
Quick Answer: Raised acne scars, either hypertrophic or keloid, are usually flattened with steroid injections given by a doctor, sometimes alongside silicone gel or other medicines. They need the opposite of what sunken scars need, so collagen-building devices and boosters are not used on them. A dermatologist should assess keloids.
- Hypertrophic scars stay within the original spot and can flatten slowly over time.
- Keloids grow beyond the original spot and can return after treatment, so they need a specialist plan.
- Where they appear. The jawline, chest, shoulders and back are common sites.
Raised scars are not on the BeauLife treatment list. If you have both raised and sunken scars, tell the doctor at your consultation so the plan avoids triggering more raised scarring. The AAD acne scar page explains the medical options.
8. How much does acne scar treatment cost at BeauLife?
Quick Answer: At BeauLife, Potenza RF microneedling typically starts from about RM 3,000 per session in the Klang Valley, Sylfirm X costs RM 1,800 to 3,500 for a full face, and Discovery PICO costs RM 600 to 2,000+. Boosters such as Juvelook and Rejuran start from about RM 1,200. The exact quote follows a consultation.
| Treatment | Typical price per session | Usual course |
|---|---|---|
| Potenza RF microneedling | From about RM 3,000 | About 3 sessions |
| Sylfirm X | RM 1,800 to 3,500 (full face) | 3 to 5 sessions |
| Discovery PICO | RM 600 to 2,000+ | 4 to 6 sessions for scars |
| Juvelook | RM 1,200 to 2,800 | 2 to 3 sessions |
| Rejuran | RM 1,200 to 2,500 | Usually 3 sessions |
| ASCE Exosome (add-on) | From about RM 600 | Same visit as a device |
Prices are from the BeauLife treatment pages. The scar mix, the area and whether you combine treatments move the total. Check that any device is registered with the Medical Device Authority; our guide to choosing an aesthetic clinic in Malaysia lists the other checks.
Want a plan and a price for your own scars?
WhatsApp us to book a scar assessment at any of our five Klang Valley branches; the doctor confirms the plan in person.
See how Sylfirm X treats scars and redness9. The short version
The best acne scar treatment is the one matched to your scar types. Icepick scars need a method that reaches the bottom of the pit, boxcar scars respond to RF microneedling and fractional laser, rolling scars need lifting from below, and raised scars need flattening. On Malaysian skin, gentler devices often win because they darken skin less. The BeauLife Clinic homepage lists all our treatments and branches.
10. Frequently Asked Questions
1. What is the best acne scar treatment?
There is no single one. The right choice depends on the scar type: RF microneedling or fractional laser for boxcar scars, release or collagen boosters for rolling scars, a targeted method for icepick scars and steroid injections for raised scars. Most plans combine two methods.
2. Can acne scars be removed completely?
Usually not. Treatment makes scars shallower and less visible over a course, but some texture tends to remain. A realistic goal is skin that looks smoother in normal light.
3. Which acne scars are hardest to treat?
Icepick scars, because they are narrow and deep. Surface devices struggle to reach their base, so doctors often add a targeted method. Deep boxcar scars are the next hardest.
4. Is RF microneedling safe for Malaysian skin?
RF microneedling has one of the lowest darkening risks among scar devices because it heats the deeper skin while the surface stays largely intact. Redness usually settles within one to three days.
5. Should I treat active acne before acne scars?
Yes. New breakouts create new scars and can be irritated by scar treatments. Settle active acne first with a doctor, then start the scar plan.
Ready to find out which treatment suits your scars?
WhatsApp us on +6016-251 7687. A BeauLife doctor will check your scar types, explain the plan and give the full price before anything starts. We open 10am–7pm on weekdays and 10am–5pm on weekends.
Book an acne scar consultationDr. Teh Sheau Jye
Medical Director at BeauLife Clinic. Dr. Teh is an LCP-certified aesthetic doctor (Ministry of Health, Malaysia) with an MBBS from IMU and a Diploma in Aesthetic Medicine from the AAAM, USA. Read Dr. Teh’s profile